Business Case for Lone Worker Devices

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Business Case for Lone Worker Devices

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Most large companies will require that any significant spend or project is scoped out thoroughly before releasing cash or giving the go ahead. Even smaller businesses will require a plan to be put in place before spending on lone worker devices. Lone worker solutions are an investment in your staff, but they aren’t free. Putting together a proper business case will not only ensure that everyone in your team is on board with the project, but that the project will be a success.

What is a Business Case?

A business case outlines the why, what, how, and who necessary to decide if your project is worthwhile. In contrast to a project proposal, a business case will contain greater detail about the proposed project, including financial and risk information.

The business case should be done in the very early day of the project, for obvious reasons; nobody starts a project with the intention to work out the details mid-way through!

Once completed, your business case should be reviewed by all key stakeholders, before being accepted, rejected, or revised.

Why a Business Case is Necessary

Even small businesses will prepare some sort of business case before embarking on a significant project. If a project is carried out without consideration for the value it will deliver, a few issues can arise and leave you feeling less than satisfied with the outcome.

You could end up wasting finances and people hours on a project that doesn’t help you achieve your organisational goals. You could also end up feeling disappointed when the project is completed, due to unrealistic expectation or goals. Therefore, it’s important to iron out the small details beforehand.

When applied to lone worker solutions, it becomes especially important to work out the finer details, so that you can easily demonstrate why a solution is needed, how it will be monitored and what you want to achieve.

What Should a Business Case Cover?

Preparing a business case is a great deal of work, but it’s work which will ensure your business is prepared for the further work needed to make your project a success.

Your business case should assess:

  • The business problem – in this case, it would be the risks of lone working, what negative impacts it could have on your business and employees.
  • The benefits – how will lone worker alarms reduce the risk to employees, in addition to the organisational benefits (more on this later)
  • Risk – this isn’t employee risk, but rather project risk. How likely is the project to be successful? What would you lose if it isn’t? Also; what is the risk to your business if you don’t go ahead with the project? you could include information here from frontline staff (why they feel lone worker alarms are a good idea, why they would feel more comfortable using them)
  • Costs – even if costs are estimated, you need to have a good idea what the project is going to cost. This also includes colleagues time.
  • Technical – what other resources will be used from within the business? When implementing lone worker solutions, it’s highly likely that your
  • Timescale – how long will the project take to complete? Will you use phases? If you are already speaking to a lone worker solution provider, they should be able to give you an estimate of implementation times before your project commences.
  • Impact on operations – if the project was to go ahead, are there any areas of the business that may suffer? If there are, how can you combat this beforehand?

These assessments are an important part of your business case as they express the problems with the current lone working situation and demonstrate the benefits of implementing lone worker alarms.

Business Case for Lone Worker Devices

Now you know what a business case is and why you may need to produce one, we will provide some information to use in your case to help you be successful. The following information will help back up the important questions in your project – the why, what, how and who.

Why – it’s your job, as the author of the business case, to convince the decision makers within your business to agree to the project by clearly demonstrating why lone worker alarms are needed.  We are presuming that if you are putting a business case together that you have already completed a lone worker risk assessment and are clear on he risk of lone working. You can portion your argument up into three sections:

  • Legal – what are the legal reasons for putting a lone worker solution in place?
  • Moral – what are your moral obligations as a business?
  • Business – there any business benefits for lone worker alarms

You can find detailed arguments for each of these three points in our post ‘do my employees need lone worker alarms

What – during your research you will have found out exactly how lone worker alarms work, know all about Alarm Receiving Centres and red alerts, but other stakeholders and your MD will still need to know all this information. Make sure you understand and can describe how lone worker alarms solutions function.

How – how will the project be carried out? When it comes to choosing a solution, will you use a tender process or directly approach suppliers? You need to ensure you understand the implementation process too. Implementing a lone worker solution can vary, depending on your resources, provider capability, and the type of system you choose. For instance, lone worker apps are significantly faster to implement than devices.

Who – who needs to be involved at your end? With every new project, you need to scope out whose expertise and time you will need to make the project a success. For example, will your IT people need to be involved? If so, you need to plan for how much of their time will be taken up. This can all be figured out by talking to your supplier. In addition, it’s a good idea to map out who is responsible for certain aspects of your project between your business and your lone worker solution supplier.

Lone Worker Devices from First2HelpYou

If you are putting a business case together for lone worker alarms and need help, or have any questions then please get in touch.

First2HelpYou are a supplier who would be more than happy to assist you with putting your project together. From lone worker policy, and implementation, to setting goals – we can advise you on every aspect of your project.


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