The simple to use First2HelpYou standard mobile or landline solution lets users record details of their lone working task along with an end time. The solution is compatible with any mobile or landline (as long as caller ID is presented).
This low cost, easy to use lone worker solution would suit staff who do not face high levels of risk in their everyday working tasks.
Whilst the simplicity of this product is one of its key features, it is not BS8484: 2016 compliant.
The red alert function is activated by simply holding down the dedicated key (typically number 5) for a few seconds. This triggers a call to our alarm receiving centre, where the operator will be able to listen in to the lone worker’s situation, and respond via the two way audio.
By pressing dedicated key (typically number 2) the user can leave a detailed message relating to their specific task and location. They can also start a countdown timer for when they expect to have completed their activity. The benefit of this is that, if they are unable to confirm they are self and well, the phone will activate a red alert call to the alarm receiving centre. This is perfect if a user is taken unwell or unable to reach their phone.
The two-way audio allows our operators to talk to and reassure the user when the alert has been activated, which they will only do if they are sure it is safe to do so. The user can also talk to the operator to request assistance and let them know what situation they are in.