Here at First2helpYou, we don’t believe in the hard sell at any cost. We want your lone worker solution to be the best one for your staff, right from the start.
We don’t believe one lone worker solution fits all lone workers, so we don’t sell a ‘one size fits all’ solution. We will take the time to meet with you to understand your business, the hazards faced by your staff, and their day to day processes.
From here we will design a bespoke lone worker solution, recommending one, or a selection, of our lone worker devices, a roll out plan and a management process.
The first and most important part of our lone worker solution consultation service is getting to know your business. Too many lone worker solution providers are keen to sell devices without taking the time to understand you, how your business operates and where your lone working concerns are.
This is important, as a good lone working solution incorporates information from all areas of your business and current lone working practices, polices and management techniques.
We take the time to develop a relationship with each of our clients – no matter how big or small your business is. A good understanding of what you do is the most important factor before we can help you to protect your lone workers.
A lone worker solution is an investment and although it’s worth it for the safety and protection of your lone workers, it’s likely that you will still need to put a business case together.
During the consultation process, we are happy to help provide any information or advice to help you make an informed decision. Such as; the legal requirements for protecting your lone workers, why it’s important to protect your staff, exactly how your chosen solution works and what to expect from us and what your responsibilities during the process will be.
When working with new clients, one of the first tasks we can work together on is establishing what type of lone workers you have in your business.
Lone workers can be broadly categorised into three groups, each with distinct risk profiles. Public facing lone workers can face different challenges in comparison to fixed location workers. Grouping your workforce you may find that all have the same requirements, or you may have a mixture of lone worker types.
Establishing what duties your lone workers perform, when and where, will help guide the rest of the process and make choosing the right solution easier.
After establishing what type of lone workers you employ, we will work with you to find the right solution.
You may already know what type of lone workers you have but be struggling to choose a solution – we are more than happy to help guide you through the process.
We supply a range of devices and apps and working together, we will be able to find the perfect solution for your lone workers.
Taking the time to find the right solution will ensure that your lone workers are not only adequately protected, but that you see a return on your investment.
Once it has been established what type of lone workers you have and what type of lone worker solution is needed, we can work together on a plan for going forward.
Our consultation service includes advice on everything from lone worker policy, training your staff, and lone worker assessments.
Once you are ready to get going we will work with you on an implementation plan, tailoring your solution to suit your requirements and get your lone workers off to a great start!