The first name in lone worker safety

We are one of the UK’s leading providers of lone worker devices and apps.

About First2HelpYou

First2HelpYou is one of the UK’s leading suppliers of BS8484 accredited lone worker products and services. We provide an all-inclusive solution for the protection of your lone or remote working employees.

Our combined and extensive experience means we can offer a solution that is:

  • Fully managed
  • BS8484 accredited
  • Simple, safe, reliable and effective
  • Monitored around the clock, 365 days a year

Why choose First2HelpYou?

The best on the market

Our knowledge of the lone worker industry and products enabled us to create our very own devices. We've worked with expert designers and developers to create a range of products we are proud of.

Years of experience

The First2HelpYou team has over fifteen years of experience in the lone worker industry. Each of our employees has their own areas of expertise and are ready to help you take control of the safety of your lone workers.

Connect management portal

With our management portal, Connect, you can quickly and effectively manage your estate of lone workers by viewing real-time activations and audit device usage and engagement.

A fully managed service

Rolling out a lone worker solution can be a complex and challenging task, but it doesn’t have to be. You can relax knowing that our team will do the hard work for you.

Our Products

KIT Device

This discreet, lightweight, and simple to use device connects with our Alarm Receiving Centre at the push of a button.

ID badge

Featuring Amber Alert with a timer along with the Red Alert function, the First2HelpYou ID Badge is the perfect, easy to use solution for any lone worker.

Android/iphone app

The app is a cost-effective solution that can be installed on Android and iOS smartphones. No one should be at risk because of budget constraints.

Standard mobile phone solution

This is a low cost, easy to use lone worker solution, which would suit employees who do not face high levels of risk in their everyday tasks.

Client feedback

Here's what some of our clients say about First2HelpYou.

“When it comes to providing our business with a lone working solution, First2HelpYou is a tried and trusted partner. They offer great service and have excellent staff who are always willing to help."

Neil Marley Inviron

“First2HelpYou have provided a fantastic service so far in delivering the set, training, and any operational adjustments required to the lone working devices and apps that we are now utilising as a business."

Simon Turpin Parkingeye

"First2HelpYou staff have been knowledgeable, courteous, and helpful throughout our contract, and the system is easy to learn and use. The KIT device has provided our staff with increased protection and confidence in their day-to-day roles."

John Groom St Raphael's

We have found the relationship with First2helpyou a very positive experience. Their professionalism, knowledge, and responsiveness have provided comfort to our nursing teams."

Wayne Gale Hospiscare

"First2HelpYou is the best lone working solution I have used by far. There's always someone at the end of a phone to answer any queries we have. The devices are faultless with some great features not provided by others."

Nick Kay Moat Homes

"Fusion has been very impressed by the efficient service received from F2HY over the last three years. The devices and mobile apps allow our employees to carry out home visits and lone working with much more confidence."

Sarah Mackenzie Fusion Housing

"We have a great relationship with First2HelpYou. They provide us with a quality lone worker solution which reassures our staff that they're able to access emergency help if required. The equipment is simple to use."

Denise Williams Blackpool Coastal Housing

"A first-class service is always provided by First2HelpYou. The KIT device is an essential part of our officers PPE. We would highly recommend the service provided to any company with Lone Workers."

Mark Hayes Careline Response