Your Lone Worker Service

Rolling out a lone worker solution can be a complex and difficult task, but it doesn’t have to be. We do all the hard work for you, so you don’t have to worry.

From the initial consultation, to the renewal of your contract, you can relax, safe in the knowledge that your lone worker’s safety is in expert hands.

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Consultation

Before your lone worker solution is implemented, we invite you to a period of consultancy where we will get to know you, your business, and most importantly, your lone workers.

We don’t believe in the hard sell. We want your lone worker solution to be right, the first time.

This is why we take the time to understand your unique lone working challenges and come up with the perfect solution. We can even help with a business case proposal or a review of your current lone working practices.

Once you are happy with our proposal we will formulate an implementation plan.

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Implementation

Implementation is more than just handing devices out to your lone workers.

Once you have chosen your package, we will come and meet with your team to go through how to gather the necessary data, how to implement a lone worker policy, and make any tweaks to the service so it suits your business and staff.

From there we will agree a roll out date and do all the hard work for you. This means, when you receive the devices they are ready to go.

You don’t need to start assigning them to each person yourself, and you don’t need to input any data.

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Products

From lone worker devices, to apps and monitoring options. We have a solution that will work for every type of lone worker and organisation.

The star of the show is the First2HelpYou KIT device, which we developed in-house after our experience in the lone worker industry and with just about every other device on the market.

Our products are easy to use and are accredited to all of the necessary standards, giving you and your lone workers peace of mind.

Why not take a look at the full range of solutions we provide and get in touch?

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Training

Training is an important element when it comes to making sure your investment is a success.

Good training will give your lone workers the confidence to use their devices and encourage good usage.

Device training comes as standard when you choose any of our products, but we also offer a variety of training, from lone worker safety to train the trainer. Bespoke or standalone training is also available.

Training delivery is flexible too, we can come and deliver training onsite, via a webinar or provide access to our videos for your employees to watch in their own time.

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Monitoring

We are proud to have our very own alarm receiving centre (ARC), that are certified NSI Gold, and are compliant to BS8484: 2016, the British standard for lone worker safety.

We operate 365 days a year, 24 hours a day and our call handling staff are experienced and trained to deal with all types of emergency situations.

Our standards are high when it comes to lone worker monitoring and response times and thanks to our police Unique Reference Number (URN) we can bypass the need for lengthy 999 and get help to your staff as soon as they need it.

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Support

After the implementation period our team will still be here to help support you and your lone workers.

You will be assigned a dedicated account manager, have regular catch up meetings, usage reports, access to further training, and much more.

Our dedicated customer service team are here to answer any queries you may have, from remembering what a button does, to quickly replacing a lost or broken device.

Our team have a wealth of experience between them and have worked in the industry for years so are always on hand for consultancy and advice.

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