Working from home is becoming increasingly common. The last set of data from the Office of National Statistics (ONS) shows that the number of home workers in the UK has increased by nearly a quarter of a million over a decade. It is estimated that more than five million people work from home, either all of the time or are able to work flexibly, spending part of their time at home.
Lone working is a scary enough job but some sectors face higher threats, particularly verbal or physical violence. On such sector is retail. Earlier this year, The British Retail Consortium’s (BRC) annual Retail Crime Survey revealed a worrying spike in violence against retail staff, with the number of incidents happening at twice the rate of last year’s survey.
Lone working can come with its risks, but at different times of the year, there can be certain seasonal effects which accentuate these hazards, or bring new ones.
Lone workers should not be put at a greater risk than other employees, but the nature of their work can mean that frequently they are. While many workers are affected by seasonal changes, especially when it comes to commuting, lone workers may find themselves more exposed, sometimes literally.
Here we look at the potential effects of the changing seasons on lone workers.
An employer’s Duty of Care is the responsibility they have towards the welfare and safety of their employees whilst at work.
In our blogs and knowledge base articles we are always talking about how protecting lone workers is part of an employer’s Duty of Care. This is a phrase you might have heard bandied around a lot, but have you ever found yourself wondering what Duty of Care actually means, and how you need to apply it, then this is the blog for you.
An Escalation Contact is a person, usually a lone worker’s colleague, who is given the responsibility to be the first line of support for a lone worker in the event of an emergency when it is not appropriate to call the emergency services.
It is a fact that working alone carries high risks, not only from ill health or adverse conditions, but it also has a higher risk of lone workers being subjected to violence or attack.
In this blog we will explore what the risks of violence and, the effect they have on the employee and the employer, and how they can be reduced.
The co-founder of the Suzy Lamplugh Trust died peacefully at home this week, aged 87. Paul Lamplugh OBE founded the personal safety focused trust with his wife, Diana, OBE, after the disappearance of their daughter, Suzy, in 1984.
Since then, the trust has worked tirelessly to reduce the risk of violence and aggression to people, and to lobby for awareness of lone worker and personal safety, and stalking.
Managing lone workers is a skill and requires time. If you are a team leader you might be familiar with the difficulties of keeping your lone workers safe, engaged, and on task whilst getting on with your own job.