Lone worker ID Badge by First2HelpYou

The lone worker ID Badge is one of First2HelpYou’s newest devices. It is a perfect, easy to use solution for any lone worker. The device is made to look and feel like a regular ID cardholder, but in fact, contains discreet mobile and location technology. It can be worn around the user’s neck on a lanyard or attached to a belt using the clip provided. The device’s size allows users to discreetly raise an alarm without raising suspicion.


The lone worker ID Badge is BS8484:2016 approved (the British standard for suppliers of lone worker safety devices) and incorporates the latest GPS, GPRS and Man Down technologies. It also has the following:

  • Two-way audio communications
  • Roaming SIM card
  • High-capacity battery
  • Coloured LED indicator lights
  • Vibrate indicator

How does it work?

The device uses features to assist employees in the event of an emergency or an uncomfortable situation.

  • Amber Alert – users can begin a timed session before they begin working alone. They will determine the length of the session according to their task. The user will be prompted to check in at regular intervals to confirm that they’re safe. If the lone worker does not confirm their safety within the specified time frame, an operator will contact them to make sure that they’re OK.
  • Red Alert – if the user feels at risk, they can press the SOS button on the device, and this will connect them to an operator at our Alarm Receiving Centre (ARC). From here, the operator can listen to the situation using the audio feature on the device. The operator will only speak to the user via the device if it’s safe to do so.

The user can press the SOS button at any time (even during a timed session).

  • Man Down – the Man Down feature sends an automatic alert through to the ARC if sudden movement, followed by a period of inactivity is detected.

What if emergency services are required?

Our accreditations allow us to provide a ‘Level 1’ emergency response service by using a Unique Reference Number (URN).

This is the fastest way to get the police to respond. When the police are called the URN ensures that the operator already has more information than usual, such as the location, names, and the situation. This means that help will be with them quickly in an emergency.