Meet The Team

The First2HelpYou team have worked in the lone worker safety sector for around ten years each. We each have our own areas of expertise, from crafting a bespoke lone worker safety service, implementing it with no hiccups, carefully monitoring each and every lone worker safety device, and even making sure we do everything by the book.

Our team are here, and ready to help you take control of the safety of your lone workers.

Take a look at our main movers and shakers.

Neil Addinall
Managing Director

Managing Director of First2HelpYou, lone worker safety provider

Neil is Managing Director of First2HelpYou and Careline Security Ltd (Mayfair Security & First County Monitoring). Prior to this he owned his own electrical company for 10 years and he is a qualified electrical engineer.

Neil has a wide experience and understanding of the security industry and believes success is bred through trust and integrity.

Angela Addinall
Finance Director

First2HelpYou Finance Director Angela Adinall

Angela is Finance Director of First2HelpYou and Careline Security (Mayfair Security & First County Monitoring).

Angie is responsible for the smooth running of the Finance Department and keeps a close watch on the financial health of the organisation at the head office, in Selby, North Yorkshire.

Simon Mackenzie
Technical Director

Simon Mckenzie, Technical Director for First2HelpYou, Lone Worker Provider

Simon is Technical and Communications Director of First2HelpYou and Careline Security (Mayfair Security & First County Monitoring). He is responsible for the operations of the First County Monitoring, First2HelpYou’s alarm receiving center and all our IT systems. He has 30 years’ experience within the security and lone worker monitoring industries and is highly qualified and experienced in his technical field of work.

Alicia Mather
Sales and Operations Director

Alicia from First2helpYou, lone worker provider

You might recognise Alicia from her work with previous lone worker safety providers. With nearly 10 years’ experience in the sector, Alicia is expert at crafting the perfect lone worker solution.

She is responsible for overseeing Operations within First2HelpYou and is committed to ensuring we provide robust, effective lone worker safety solutions.

David Atkins
Head of Products and Implementation

First2HelpYou Head of Product and Implementation, David Atkins

David also comes from elsewhere in the industry, having worked for 10 years at another lone worker safety provider. He is experienced in coordinating large and complex roll outs and delivering training.

Having worked with almost every product on the market, David is also responsible for product development and for keeping First2HelpYou at the cutting edge of technology.

Leonie Riley
Customer Experience Manager

Leonie Riley

Leonie’s experience of working within the lone worker industry allows her to manage all elements of service required by our clients, from the initial sales process to training delivery and account management. Leonie is focused on delivering an exceptional level of customer service to the First2HelpYou client base.

Nick Hunter
Performance, Compliance, and Data Protection Consultant

Nick, from lone worker provider First2helpYou

Nick joins us after 30 years in the police force, culminating in Operational Commander. On leaving the police service, Nick moved into the lone working alarm arena, consulting for a number of lone worker alarm suppliers before coming to First2HelpYou. Nick is responsible for maintaining excellent standards of performance and compliance, with an emphasis on high-quality responses to alarm activations. Nick also ensures First2HelpYou’s compliance with General Data Protection Regulations.