At First2HelpYou, we understand that deciding which lone worker product to buy or which provider to choose can be tricky. That is why we offer a full 30-day free trial on any of our lone worker products. Here’s what you can expect!
Choose from any of our lone worker products
You have the option to choose from any of our lone worker products. This includes the KIT device, ID badge, lone worker app, and the standard mobile phone solution. We will schedule a call with you to find out exactly what you need from a lone worker solution. Based on your needs, we will recommend the best product for you to try. In some circumstances, we may allow you to try two different products at the same time so that you can choose which is best for your organisation and employees.
Access to the portal
You will have full access to Connect, our customer management portal. With Connect, you can easily monitor where your lone workers have activated their devices, respond quickly to any activations, and audit the take-up of your lone worker solutions. You will be given a login once your trial starts. Our team will provide you with training so that you can take full advantage of the portal.
24/7/365 monitoring
The device users will be monitored 24 hours a day, 7 days a week by trained operators at our Alarm Receiving Centre (ARC). The operators will not know that you are undergoing a trial, so your employees will be treated like every other user so you can gain a real insight into our customer service and response times.
Training
Training is the most important step in implementing a new lone worker solution. We will provide device training, safety training, and managers training. This will ensure that your employees are confident and comfortable with their lone worker product and understand the dangers of lone working and the importance of personal safety. Designated managers can also receive training to ensure they are informed, equipped, and confident.
Thinking of getting started?
We only require some brief details about your company and what you are looking for in a lone worker solution. Call 0333 7729401 to start your 30-day free trial!