Lone workers in retail are under threat.
Lone working is a scary enough job but some sectors face higher threats, particularly verbal or physical violence. On such sector is retail. Earlier this year, The British Retail Consortium’s (BRC) annual Retail Crime Survey revealed a worrying spike in violence against retail staff, with the number of incidents happening at twice the rate of last year’s survey.
Last week we looked at who has a Duty of Care in a workplace, and why it is important to meet those duties.
This week we will have a look at exactly what an employer’s Duty of Care requires from an employee and give some practical tips.
An Escalation Contact is a person, usually a lone worker’s colleague, who is given the responsibility to be the first line of support for a lone worker in the event of an emergency when it is not appropriate to call the emergency services.
Working alone is perfectly legal, as long as you take steps to reduce the risk and manage any hazards associated with being alone or unsupervised.
It is a fact that working alone carries high risks, not only from ill health or adverse conditions, but it also has a higher risk of lone workers being subjected to violence or attack.
In this blog we will explore what the risks of violence and, the effect they have on the employee and the employer, and how they can be reduced.
The co-founder of the Suzy Lamplugh Trust died peacefully at home this week, aged 87. Paul Lamplugh OBE founded the personal safety focused trust with his wife, Diana, OBE, after the disappearance of their daughter, Suzy, in 1984.
Since then, the trust has worked tirelessly to reduce the risk of violence and aggression to people, and to lobby for awareness of lone worker and personal safety, and stalking.
Managing lone workers is a skill and requires time. If you are a team leader you might be familiar with the difficulties of keeping your lone workers safe, engaged, and on task whilst getting on with your own job.
Are you looking for lone working help? Our KIT Device might be just what you’re looking for.
When developing our own lone working device we were keen to give users a small and easy to use device. Why? Because size does matter when it comes to lone worker solutions! After years of working in the industry, we knew that lone workers commonly reported that they didn’t use devices or felt they were a ‘hassle’ due to their bulky nature, or that they didn’t feel easy enough to use.
A few members of the First2HelpYou team are dusting off their running shoes this summer to run through London and participate in the Virgin Sport British 10k Run. The aim is to raise funds for the Suzy Lamplugh Trust; read on to find out what you can do to help and how the trust spends their donations.
Countless studies show that those who work alone are at higher risk of feeling isolated from their employer and colleagues.
Anyone who has ever been a lone worker, freelanced, or regularly worked from home can identify with the feeling of isolation it brings. It can be easy to go from breakfast to dinner without speaking out loud to another soul, and this can be lonely.
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